Venue Rental Coordinator

Job Posting- Venue Rental Coordinator
 

As a Venue Rental Coordinator at Wilkes Playmakers, you will be responsible for managing and facilitating the rental of Benton Hall Community Arts Center to external parties for various events such as meetings, birthday parties, conferences, weddings, and more. You will serve as the primary point of contact for potential renters, ensuring smooth communication, coordination, and execution of rental agreements.
 

1. Rental Inquiries: Respond promptly to rental inquiries via phone, email, or in-person visits. Provide detailed information about available dates, pricing, facilities, and rental policies.

2. Client Relations: Build and maintain positive relationships with renters, understanding their needs and ensuring their expectations are met throughout the rental process.

3. Contract Management: Prepare rental agreements, contracts, and invoices accurately and efficiently. Coordinate the signing of contracts and collection of payments in a timely manner.

4. Facility Tours: Conduct tours of the theater space for prospective renters, highlighting key features, amenities, and rental options available.

5. Event Coordination: Collaborate with renters to plan and coordinate logistics for their events, including setup, technical requirements, access to facilities, and any additional services required.

6. Communication: Serve as the main point of contact for renters leading up to and during their events. Keep renters informed of any updates, changes, or requirements related to their rental agreement.

7. Marketing and Promotion: Assist in promoting the theater space as a venue for rent through various channels, including social media, website listings, and promotional materials.

8. Maintenance Oversight: Coordinate with maintenance staff to ensure the building is clean, well-maintained, and ready for rental events. Address any maintenance issues or concerns promptly.

9. Feedback Collection: Solicit feedback from renters following their events to identify areas for improvement and ensure a high level of satisfaction.

Qualifications:

- Previous experience in event coordination, venue management, hospitality, or related fields preferred.

- Excellent communication and interpersonal skills.

- Strong organizational and time management abilities.

- Attention to detail and ability to multitask in a fast-paced environment.

- Knowledge of theater production, technical equipment, and facility management is a plus.

- Proficiency in Google Suite.

- Availability to work evenings and weekends as required by rental events.

This part-time position offers a great opportunity to be part of a dynamic theater community and contribute to the success of Wilkes Playmakers. If you have a passion for event planning, customer service, and the performing arts, we encourage you to apply and join our team!