Experienced Service Technicians

Posted: 07/06/2020

ummary/Objective: An employee in this class performs the full range of duties associated with installation, maintenance, and repair of ventilation, air conditioning and environmental control systems. The Service Technician receives work orders indicating the nature of the work to be done. They are expected to determine the materials, tools, and repair procedures needed. Limited supervision is given to this employee.
Essential Job Functions:
Replace faulty thermostats, wiring, and controls.
Test electrical circuits or components for continuity, using electrical test equipment.
Reassemble and test equipment after repairs.
Repair or replace defective equipment, components or wiring.
Layout and connect electrical wiring between controls and equipment according to wiring diagrams, using electrician’s hand tools.
Inspect and test systems to verify system compliance with plans and specifications or to detect and locate malfunctions.
Adjust system controls to setting recommended by the manufacturer to balance system.
Install auxiliary components to heating-cooling equipment, such as valves, air ducts, and dampers.
Perform general or preventive maintenance procedures such as cleaning or vacuuming equipment.
Install and test automatic, programmable or wireless thermostats to minimize energy usage.
Perform other duties as assigned by the supervisor.
Able to work overtime and be on-call.
Arrive at job site at scheduled time and location as dispatched
Relocate from one job site to another job site as dispatched during the workday
Report to the dispatcher when arriving and leaving job site
Follow instructions from supervisor and/or dispatcher and carry out in a timely manner
Report problems with company tools or vehicle promptly
Report problems with equipment to Service Dispatcher to expedite parts delivery
Communicate with customers and collect C.O.D. on maintenance visits as directed
Ability to work staggered schedule if required
Maintain professional appearance and attitude at all times
Complete all service-related forms properly
Provide all customers with new / renewal maintenance agreement program information
Inform and educate customers about residential planned maintenance agreements
Inform and educate customers on additional products or services available through the company
Inform customer of replacement options following company guidelines
Develop a basic knowledge of electrical refrigeration principles, service tool, and testing devices
Develop skills to perform planned maintenance on residential systems utilizing maintenance
Offer maintenance and accessories on each call
Build an average ticket by completing complete system diagnostic
Overall Requirements:
Valid driver’s license
Insurable driving record
Minimum of a High School diploma
At least 3 years of overall professional experience as a Service Technician or similar role within an HVAC related field
Work from 40’ extension ladder and 6’ step ladder
Ability to operate power and hand tools safely
Participate in in-house training programs
Ability to follow written and verbal directions as given
Must have good communication and presentation skills
EPA certification
Demonstrate mechanical aptitude
Must have a clear and analytical approach to problem-solving, and strong decision-making abilities
Physical Demands:
Individual may be exposed to varying temperatures including very hot or very cold. Must be able to climb, stoop, kneel, crouch or crawl frequently. Must not be afraid of heights, spiders, snakes, bugs, and normal basement, crawl space, and attic critters.

If you have at least three years of HVAC experience and a valid Drivers License, please apply today. We offer ongoing and on-site training, career development opportunities, a company van and an I-Phone. We offer competitive pay. Applications are located at our office Monday - Friday 8AM-4:30PM

624 White Plains Rd, Roaring River, North Carolina 28669